Firmao can be easily integrated with more than 1,000 external IT systems. Transaction Cloud will become one of them. Firmao is a European alternative to American systems such as Salesforce, HubSpot, Indian Zoho, and Russian Bitrix24.
In the age of extensive digitalization, it's challenging to conceive of any institution or corporation functioning without computer hardware. Over the years, specialized software tailored for companies has become available, facilitating smoother operations. This software includes CRM (Customer Relationship Management) and WMS (Warehouse Management System) systems. Nowadays, CRM systems are typically indispensable, enabling seamless enterprise operations. Meanwhile, WMS systems facilitate the establishment of an integrated information repository covering all data, ranging from customer-related information to inventory levels.
Thanks to their extensive integration, these applications not only track the issuance and receipt of goods but also offer automated notifications regarding dwindling resources. Moreover, they serve as excellent tools for accounting departments, featuring functionalities such as invoice generation. Consequently, for those seeking more efficient company management, it's advisable to opt for the most optimal solution available.
Firmao offers wide variety of features, such as:
Customer Relationship Management (CRM) encompasses the consolidation of sales opportunities sourced from various channels (including Mailing, Cold Calling, Live Chat, Google Ads, FB, Callback) into a unified platform. CRM systems facilitate client relationship management, offering downloadable software to streamline sales processes and integrate data. They enable conversion tracking at each stage of the sales funnel.
For timesheets, task management, and project tracking, the system records employees' and subcontractors' working hours. It allocates, executes, and assesses task and project profitability, utilizing Kanban and Gantt diagrams.
Additionally, it functions as remote work and employee monitoring software, aiding in project costing.
Invoicing functionalities simplify invoice issuance, allowing customization of invoice appearance and delivery via printing or email. The system manages recurring billing and subscriptions, automating debt collection and invoice issuance.
In marketing, the system generates leads from diverse sources, conducts email campaigns, and facilitates efficient Cold Calling through CRM-integrated VoIP services and cloud calling software. It includes Livechat and Callback modules for website interaction, integrating with sales opportunities and Landing Pages.
Warehouse Management System (WMS) modules handle production and warehouse operations, featuring company product and service price lists, order management, and inventory control software. Warehouse management functionalities include LIFO and FIFO methods, along with stock document management (GIN, GRN) and historical stock level records.
Process management involves designing optimal sales processes, task workflows, and document handling, alongside fleet tracking capabilities. Automation features enable the easy definition and enforcement of business rules, enhancing overall operational efficiency.
